OpenAI Launches ChatGPT Wallet to Let Dots Agents Make Purchases with Biometric Approval

OpenAI launched "ChatGPT Wallet" on November 13, 2026, for ChatGPT Pro subscribers in the United States. The new feature allows OpenAI's Dots AI agents to complete online shopping tasks on behalf of users. Currently, access is restricted to users aged 18 and older with a US billing address who hold eligible US-issued credit cards from American Express, Chase, Mastercard, or Visa.

According to OpenAI's support page, once a card is added to the wallet, Dots agents can use it to make purchases based on user prompts, but they must check in with the user before checking out. Every purchase made through ChatGPT Wallet requires a security check involving biometric verification, such as Face ID or a fingerprint scan. OpenAI states that this mechanism uses payment tokenization similar to Apple Pay or Google Wallet: actual credit card details are not shared with the agent or the merchant, protecting user privacy.

While the current version mandates user approval for each transaction, OpenAI indicated future plans to allow users to set parameters like spending limits, purchase categories, or time periods, enabling fully delegated pre-approved purchases. However, widespread adoption faces hurdles. Some retailers restrict or block AI agents entirely. OpenAI noted that websites need to ensure agents are not inadvertently blocked, and payment systems must recognize legitimate agent-initiated purchases. Amazon previously blocked Meta's Muse agents, highlighting the cautious stance of major e-commerce platforms toward agentic shopping.