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NewsQuick take1 min readDisconfirmAI Editorial

Meta Muse AI Calling Now Available to US Paying Subscribers, Some Businesses Hang Up on AI

Meta's Muse AI agent now places calls for all paying US subscribers. Meta AI chief Alexandr Wang reports over 10 million users, but The Decoder notes many businesses hang up upon detecting an AI.

2026-11-13 23:12 GMT+8

Meta's AI agent Muse has opened its phone-calling feature to all paying US subscribers after testing in September 2026. According to Meta AI chief Alexandr Wang, Muse has more than 10 million users and handles calls to cable companies, the DMV, and restaurants. The Decoder reports that many businesses hang up immediately when they detect an AI on the line; Meta temporarily tested human operators for Muse calls in September.

Sources

  • the-decoder.comThe Decoder↗
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