Disprz Co-founder Kuljeet Chadha: How Voice AI Scales One-on-One Corporate Coaching
At the ElevenLabs Summit Bengaluru, Kuljeet Chadha, co-founder of enterprise learning platform Disprz, discussed the shift from passive courses to voice-first coaching driven by real-time business signals. The video presents a case study involving a logistics giant using an age-verified delivery simulation to onboard approximately 100,000 employees across 13 European languages, citing changes in onboarding budget and time.
This resource is recommended for readers interested in the application of AI in B2B services and HR technology. It records a talk at the ElevenLabs Summit Bengaluru by Kuljeet Chadha, co-founder of the enterprise learning platform Disprz.
Disprz serves around 500 customers globally with millions of users. In the talk, Chadha explains why the company is moving from traditional passive online courses to a 'voice-first' coaching model. He highlights a key pain point: most corporate training budgets go into formal courses with completion rates under 15%, while actual learning often happens on the job and through coaching.
The presentation focuses on how Voice AI enables scalable 'one-on-one' coaching. Disprz's approach combines each customer's knowledge base, culture, and roles with live business signals, such as regulation changes or dips in sales performance. AI agents identify learning needs, draft modules, obtain human approval, and deliver content directly within tools where employees already work, like WhatsApp or CRM systems.
The latter part of the video showcases a specific example: one of the world's largest logistics companies used Disprz's age-verified delivery simulation to onboard around 100,000 new employees, now running in 13 European languages. According to Disprz, this customer cut its onboarding budget by 50% and reduced onboarding time from 4.84 to 4.2 days.
It is important to note that these efficiency figures are self-reported by Disprz and have not been independently audited or verified with public methodology details. This video serves as a quick reference for understanding potential application models of Voice AI in corporate training, rather than proof of performance benchmarks.