Microsoft merges its consumer and business Copilot clients, with key features heading to usage-based billing
Microsoft folds consumer and business Copilot into one app and adds coding and agent tabs; pricing is evolving toward usage-based billing with no numbers yet, so enterprise AI cost structures bear watching.
Original event 2026-09-25
Microsoft has merged its consumer and enterprise Copilot products into a single client, and the September 25 update adds coding and agent tabs.
For years Microsoft's Copilot lineup was fragmented: consumer and enterprise tools shared one name while differing sharply in interface and features. The unified app began rolling out on mobile last month and now has three tabs, Home, Code and Autopilot; work accounts can reach company data stored in Outlook, SharePoint and other Microsoft-hosted systems through the Work IQ APIs.
Microsoft says Code runs on the same underlying technology as GitHub Copilot, with generated apps executing in a sandbox inside the enterprise tenant; Anthropic's Claude Code runs locally. Autopilot, previously called Scout, is an autonomous agent with its own memory and accounts, managed by IT with permissions and an audit trail. ZDNet senior contributing editor Ed Bott notes he has had no hands-on experience with the new apps.
Price is the biggest unknown: Microsoft says only that it is evolving Copilot pricing, with usage-based billing for key features, and has given no numbers.